1. Information you provide to us or allow others to provide to us At various points in the LEMUNE experience, you may provide us with information about yourself. For example, when you create an account with Lemuna, you provide us with personal information like your name, email address, and phone number. And if you place an order with lemuna, we collect information including your address, phone number, payment method information in case of advance payment, and the details of your order.
2. Technical information about usage of Lemune When you use the Lemune services, either through our mobile app, we automatically receive some technical information about the hardware and software that is being used.
3. Location Permissions By granting access to location services, we will be able to select the closet stores around you to serve you in shortest possible time. Once an order is placed, you will be able to track your order in real time while your location is on and get notifications if the app was open in the background.
Like any other website and mobile App, We and our partners use various technologies to collect information, including cookies and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), and other identifiers to collect information from your browser or device that helps us personalize your experience and remember things like that you have already logged in to lemune. We employ some third-party services to help us understand the usage of Lemune, and these third parties may also deploy cookies on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site.
When you use Lemune, our servers will record information about your usage of the service and information that is sent by your device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on lemune, and other ways you interact with the service. If you are logged into the Lemune service, this information is stored with your account information.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Lemune App and Web do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We may use the information we collect forvarious purposes, including to:
Provide the Lemune service to you and to improve the quality of the service we’re able to offer.
Allow lemune Staff to choose your items at a store, deliver your items to you, and call or text you or send App Notification with any updates or problems.
Charge you for the purchase and delivery costs through one or more payment processing partners.
Offer you customized content (including advertising and promotions), such as prominently displaying items you purchase frequently.
Understand how users interact with our service as a whole in order to test new features and improve Lemune for everyone.
Provide customer service, respond to your communications and requests, and contact you about your use of Lemune
Lemune is a platform that provide grocery/retail shopping service and deliver the goods that users order them from Lemune customer app. To facilitate the process, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, lemune staff who pick and deliver your order, and the payment processing partner(s) that we use to validate and charge your credit card and your mobile wallet. Note that only our payment processing partner(s) receive any credit card information.
We also share information under the following principles:
With your consent or at your direction — We will share your information with entities outside of Lemune when we have your consent to do so or it is done at your direction. For example:
If you invite friends to use Lemune through our platform, we will share some information with the friends you invite like your name and picture. Likewise, if you choose to join someone else’s cart, they will see some of your information.
For external processing — We sometimes employ third parties outside of Lemune to process information on our behalf in compliance with this Privacy Policy and using other appropriate security and confidentiality measures.
For legal purposes — We share your information when we believe that the disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities, (b) prevent, detect ,or otherwise handle fraud, security, or technical issues, and (c)protect the safety, rights, or property of any person, the public, or Lemune.
On a non-personal or aggregate basis — We share information with retailers and advertisers on both a non-personally identifying basis (including order and delivery details but not including payment information) and an aggregate basis.
For business purposes — We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share your information between and among Lemune, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Changes to this Policy
This policy may change from time to time and any revised Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Policy and, in some cases, we may provide you with additional notice (such as a notice on our homepage or sending you a notification).
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
IRAQ-Baghdad-AL-Jadria
District 915 - Street 45 - Building Number24
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